CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also send us a chat in the bubble below.
or fill in our contact form:
FAQ
01
Where is my pattern?
Patterns are instantly sent after purchase. If you did not receive the pattern. Did you create an account? If not, the patterns are automatically sent to the email connected to the payment method. If that is not the case. Please send us a message within the chat and we can see where the pattern was send and resend it if needed :)
02
Pattern downloads expired?
No worries! Send us message in the chat and we will send new pattern download links right away!
03
Supply list links?
These list are designed to guide beginners in the right direction. When it comes to making your own clothing and accessories we highly recommend picking out fabric and components that represent your style and design.
04
Can I sell items made from patterns?
Yes, we allow customers to make and sell items made with our patterns. We just do not allow resale of the pattern itself.